Now a day’s online shipping business is evolving in Pakistan. More recently Telemart have been flooded by the online sites as a trust worthy online shopping place which is based in Karachi. I recently became a victim of Telemart online shopping my order number was “700010101”, the website name is “ www.Telemart.pk “.
I ordered a new Dell laptop worth 66000/- on 05-Sep-2015 from Telemart online shopping based in Karachi, I placed the order online. After one day I received a call for confirmation of my order and Telemart sale representative told me to pay Rs. 6000/- as advance because it’s their policy and the remaining amount is on delivery. I told the salesman to ensure quality before sending me the laptop, I want a new laptop because I am buying it as a gift for my family member. After a long discussion I conformed my order and paid 6000/- Rupees online from my bank account. The actual order delivery time was only 3 days but I received that order after 7 days but this inefficiency can be neglected, But when i received the dell laptop though Leopards Courier Services the laptop was not new, full of scratches, the color on the top was not original, so in a nutshell i was cheated by Telemart online shopping.... Thanks god i opened the laptop in front of LCS deliverymen before paying the remaining amount which was 60,000/- Rupees. So after watching the laptop condition I refuse to accept that laptop and returned the Laptop from the same courier service and launched my complaint by calling and emailing to the Telemart help line. They admit there mistake and insure me that they will return my advanced amount because they don’t have the laptop of same model, I called on their helpline “021-111-662453” several times talked with Telemart sales representative named “Mr. Muddassar & also send numerous emails to “Mr. Suhaib Mehmood,( Online operation Manager)” but no use. In short they are not returning my advance amount i paid to them as per their policy Rs.6000/-.... So please don't buy anything from Telemart they are cheaters/ frauds, they will give u old, used products in the price of new ones and force you to pay for it. I am going to file a case against Telemart shopping in cybercrime and internet fraud cell and stop these cheaters from robbing other people.
I would advise all fellows to be very careful of Telemart because they are deceive people and make money.