PTCL package upgrade query

Today my DSL package has been upgraded from 1MB student package to 2MB double play package which comes with 750 on net free minutes.

the 1236 reps confirm me that the package has been upgraded but the problem is that i am still getting 1MB speed. i have already launched a complaint with them, now tell me what are possible reasons for getting slow speed is there any missing configuration at xchange end or 1236 end or what ? ? ?

Have you ever read, Pass kar ya bardasht kar?

But it is best to go to exchange yourself and discuss the matter with DSL Manager in a good manner, they usually listen you when you give them some respect (My personal experience).

speed upgraded - thanks. getting around 200/ 210 Kb/s