Guys, I got my new internet connection on 1st November. I ordered a 4 Mbps connection but I should have received 8 Mbps according to the promotion package. Unfortunately I only got 4 Mbps. Talking to 1236, they said its a systematic procedure and it'll get upgraded automatically IF my line supports it. Its now almost the end of december and it still hasn't been done. I feel like its because I have very low upstream SNR. I talked to dsl guy and i think that he can improve my U/S SNR but he said "What would you need upstream snr for?" I told him its probably required to upgrade my connection and now he says connection will be upgraded by calling 1236. So... full circle, back where I began.
Can anyone tell me how to get this 8Mbps promotion and get my upstream snr improved from ptcl?
Here's my line stats: