PTCL Low Upload speed Problem and low line Parameters

I have been looking for a place to put my DSL information and know what is wrong with it and what should I tell the operator to do or try to do… I will attach a screenshot of the DSL statistics as well.

I have got a 2MB connection now and I have been facing the problem of low upload speed which I have mentioned to the operator but he doesn’t understand me or doesn’t want to…
So here it is guys, enlighten me with your suggestions and ideas…
Thanks and kind regards

Your SNR margin is too low. Try getting your lineman to change your pair to get better SNR margin.