NADRA card help needed


I am living Abroad and have applied for POC but for last four months, my card status shows "Put on minute details". I had already CNIC/NICOP, they just have to re-issue it as POC. May be they are expecting some thing to push up and holding my card unduly. I am without Pakistani visa and in Emergency it will be very bad. I have complained two times in there complain section but they say just wait your case is forwarded. Can some body provide any helpful NADRA manager contact No. where I can complain.