first time poster here.
i have tried looking through the archives and didnt find anything related to my issue.
Last year i brough an VOIP device MAGIC JACK PLUS from USA.
it worked great for a year, i have been using it on PTCL BroadBand. then since last month it started giving my trouble until 20 dats ago it stopped working all together! it has been giving my internet error. i have tried contacting PTCL, but sorry to say the people over there have been NO help. every other agent has a new and different opinion.
from what i have gathered is that they have blocked the port for magic jack. now i have tried adding the MAC number of magic jack to my router it still is not working!
i contacted the magic jack reseller in PK and they had me install hotspot shield and now it works on pc and mobile but i use my magic jack hooked directly into the wall socket connected to router and a phone set so i could make and receive calls without having to keep my pc on ALL the time in order to receive calls from USA
any anyone help me out on this issue? if ptcl is blocking my device or has blocked the port is there any way to unblock ot bypass it?
i will be really grateful