I had been complaining to LinkDotNet for a couple of weeks regarding very slow upload speeds. I was getting an upload bandwidth of 32KB only. Imagine a bandwidth of 32kb. That means an upload speed of arond 3-4kbps. I called them several times but everytime i was told that "You are on consumer package and 32KB upload 'speed' is normal". The customer support couldn't understand the difference between upload speed and upload bandwidth. After repeated requests they racked the upload bandwidth to 224Kbps which again came down to 64kbps after one day!! Now this was the limit so i called them up and asked for termination of the connection so that i can move to PTCL. They guy said okay and after a confirm callback my request for termination was registered. I called up the guy after a couple of days to inquire them about the status as my modem was still syncing up to their server. The guy said that the termination can take upto 30 days!! What a load of crap. This means i cannot switch to another provider for a whole month?? What do you guys suggest i should do? Is this fair? Do DSL companies really take up upto 30 days to terminate an account? I have already ordered a PTCL student package. Will the PTCL guys take care of termination by themselves? Thanks.
P.S. I am posting this from my backup Zong Edge conneciton on my Android phone btw, in case you guys are wondering .