Latency issues

I have a question for people using Ptcl's internet in Rawalpindi. A while ago we had alot of latency problems with pings being 100-200ms higher at around 7pm->2am and then all of a sudden it stopped happening but now its back again.

So i just wanted to know if its just me or everyone in general and why on earth does this keep happening?

These are my line stats.

Downstream Upstream

SNR Margin


24.2 7.5 db

Line Attenuation


36.0 20.1db

Data Rate


4608 1109 kbps

Max Rate


18628 1196 kbps



6.3 12.3 dbm

its an overall server your stats are superb.!

do we have any eta on when it will be resolved?