Is ATM OAM Ping messing my connection?

My PTCL connection disconnects every 20-30 seconds. Line attenuation and noise margin are good. So i chose the 'Diagnose' option in the admin panel of the ZTE router. Here are the results:

Test the connection to your local network Test your Ethernet connection: PASS

Test the connection to your ADSL service provider Test ADSL Synchronization: PASS Test ATM OAM F5 segment ping: FAIL Test ATM OAM F5 end-to-end ping: FAIL Test ATM OAM F4 segment ping: FAIL Test ATM OAM F4 end-to-end ping: FAIL

Test the connection to your Internet service provider Test PPP server connection: PASS Test authentication with ISP: PASS IP Address Test: PASS Ping default gateway: PASS Ping primary Domain Name Server: PASS

I was wondering if this in anyway could be the reason to my problem. If anyone has a way to fix this problem it would be appreciated...

Oh and I've tryed contacting PTCL and they haven't helped in any way..

Thank you.

i need to answer this question,please:(



From it says:


Why do ATM OAM End to End Ping & ATM OAM Segment Ping tests fail?

It means you are on a Remote Terminal in most cases and doesn't affect your DSL service if either or both tests fail as long as the rest of the tests pass.
and if you look at the help for the test(s), you'll see that this test shall fail if the ISP does not support (hasn't configured a response, blocks all but internet traffic, etc..) this test!
So, you should be looking at your line stats (preferably over time by a tool such as Routerstats Lite) for troubleshooting if you are also facing disconnections!
Hope this helps!