what to say now. thank God i received 20,000 back into my account now. Who says that daraz.pk do business in a Cash on delivery way. Absolutely not. they tell you to submit 25% partial amount on above 50,000 worth of product i guess due to security concerns. may be that's a goOod thing. let think in a positive way first that you go to their website and choose laptop like i did. and you wait but you should keep in mind that these kind of multinational companies can be a big hurdle if something goes wrong and you were in hurry of a schedule of 10 to 15 days. actually SomeOne gave me money to purchase a laptop for him within 20 days before his flight to foreign for next semester. when your order is confirmed after you pay partial amount to daraz.pk account then they call you for confirmation, luckily i asked for details of the product, i never bothered but i was in curious of asking them about backlit keyboard and win8.1 , they told me yes the specs are same as you inquired about. i took snapshots of my confirmed product that night but after that day when i checked at noon time there was same product with different specs with dos and no backlit keyboard. laptop of mine requirment was shifted to a different price of 71400 to 73500 PKR on their website. i called their helpline & luckily i got connected to same guy faisal who was in their confirmation department too. he was also shocked that how their specs magically changed after confirmation. i told him if i get the wrong laptop even after you re-arrange my correct order of higher price now, will i be able to return with in 15 days. He was so honest that he literally suggested me to cancel and for refund amount but he kept insisting me to send this whole issue to their customer care email id. so my experience was bad as i was not expecting this kind of weird issues & also bcoz of delay in process. So all in all:
order date was 13-03-2015
cross cheque received on 30-03-2015
As cross cheque was from karachi so different city & was cleared in 7 working days i guess with a deduction charges of 345 ruppee from slow UBL.
amount added on 10-04-2015
all pics attached .
the wrong product they were going to send me was this http://www.daraz.pk/hp-probook-450ci5-4210u-1.7ghz-turbo-upto-2.7ghz-4gb-750gb-15.6-hd-bv-dvdrw-83921.html,