jack, if you are able to tune the full lineup of WC Digital
channels (62+), but on some of them get a black screen
with a message like, "No Signal", then it would seem that
there is issue with signal strength and/or bad connectors
and splitters. If the message is "Stream Pause", then of-
course it is a problem with WC headend and you can do
little about it at home.
We were suffering from Signal problems and after looking
high and low and isolating the problem, it turned out that
the splitter installed by WC were faulty, along with their
cable connectors. Replaced them ourselves and now we
are getting all available channels.
During installation they are usually in a hurry to get to other
jobs and are not as careful and thorough, as one ought to
be, when hooking you up. Any stray silver strand in the co-
axial touching the copper and you are in trouble.
Lastly, when they come over, make sure that you have
at least 90%+ (94-96% normally) Signal Strength indicated
for your channels that are tuned-in and are getting the
full gamut (60+) of channels.
Anything less, and you are not getting all that you have
Sheikh 'The Juice' Chilli