I got WorldCall EvDO 256kbps connection with 510A device on Jan 8. I instantly started having problems. Firstly the download rate for torrents doen't go up beyond 10kbps and even with that everything stops working, so i can't browse while I'm downloading at a lousy speed of 10kbps. The signals are full and bottom strength is almsot full too. However, this is old story.
About two days ago, another problem emerged. The internet works as long s as i keep browsing, but stops within 5-10 minutes if idle. So I need to disconnect and reconnect to use it. This also means that I can't download anything while hile I'm away from PC.
Eversince Jan 10 I have lodged a numb er of complaints with the 0800 helpline but I guess they either forget or their 24 hours idea of "24 hours" is beyond something else. I ahve a number of complaint numbers and every time I am assured that THIS TIME I WILL BE CONTACTED, but it's become a joke anyhow.
I'm using Vista Home Premium. Does anyone else have had the same problem? Any suggestions about what I can do before I decide to get disconnected for good? Please help!!