Ufone network problem


#1

Anyone having SMS sending problem in Ufone? I am unable to send SMS for the past 4 and half hours now. Tried to call helpline but they kept on playing that music and no operator came.


#2

Yep. There is some problem with Ufone these days. This usually happens with me in the evening.


#3

F****** Ufone stole me balance. Yesterday they had some problem and SMS were not going. Then in the morning it started working again. I have that 603 SMS bundle package that gives you 2500 SMS in 14 days. So what they did is, they simply removed me from that package and the SMS that I was sending this morning were being deducted from my balance!!! :@:@

I had at least 2000 SMS left in that package and its expiry was 16 Dec. I feel like calling their helpline and saying abuses!!


#4

My package is back!!

Ufone has restarted my package from start i.e. I got all 2500 SMS and expiry date is now 18 Dec.

But balance still gone!

May be somebody made a mess of database or something yesterday? Like that happened with github. You know #$%# happens!


#5

Thats bad. Yesterday I loaded balance through MCB Mobile and I have still not received it. Don't know what is the problem. :(


#6

Got this message from Ufone.

Dear Customer, due to technical issue Ur SMS bucket was temporarily disabled. The issue is resolved now. We regret any inconvenience & thank U for Ur patience.


#7

Thats because you filed a complaint or it was sent everyone? Btw. I got my balance just now. :) After two days.


#8

[quote=", post:, topic:"]

Thats because you filed a complaint or it was sent everyone? Btw. I got my balance just now. :) After two days.
[/quote]

No I didn’t do anything. No balance received yet.


#9

[quote=", post:, topic:"]

Got this message from Ufone.

Dear Customer, due to technical issue Ur SMS bucket was temporarily disabled. The issue is resolved now. We regret any inconvenience & thank U for Ur patience.

[/quote]

same i rcvd and my balance also gone . bcz when this pkg was inactive i was sending msgs and those were being charged on normal rate ! i lost some of my balance. thats not good , bcz if they are realizing and saying that this is mistake then they should also return our balnce which was charged bcz of THEIR error !

hete ufone


#10

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#11

Same to my cousin. He complained (or send an email to Ufone, its free :) and also to PTA.) you will receive your balance

thats y i switched over to warid.. peace of mind


#12

Hi .. U fone always introduce new offer,specially sms offers with cheapest rate so it would must happen always in network.