I would like you all to be aware of the many fraudulent laptop repair shops which actually steal components from the laptops given for repair.Here is what happened with me when I gave my sister's laptop to evernew/newtech computers located near bilal stationers in clifton sasi arcade.
I was told by a friend that the owner of the shop,Iqbal Hussain Jewani,is an honest person and that he would charge what is fair for the laptop.I had a previous experience of purchasing a laptop sleeve for my netbook from his shop and he seemed like an honest person.So when my sister's laptop had a problem that it didnt start up,I gave them the laptop for repair,along with my hp netbook,which had a problem that it would white out at random points.They tell me the charges for the mini would be 11000 rupees and for the vaio would be 7000 rupees.I agreed and after one week I received the laptops.The moment I received my hp,it started having the same problem.I called em and they said to come back after 2 days.I came and gave them the laptop again.They called me after 2 days and said that its fixed so i went there to check.It had the same problem there,but Jewani kept on insisting that this happens with windows 7.I persuaded him enough that he returned my money back for the hp mini.However I noticed that the mini had gotten much heavier and now it didn't even start up.Well after 2 months,my sister's laptop started having another problem of getting no screen upon startup.I went to them as they were the ones that had fixed the laptop prior to this,and they said that they will check and tell me what the problem is and the cost of it.I got a call after a day,saying they had fixed the laptop and that the charged were 5200 rupees.I told em that this was an exhobarant amount and asked em why they didn't tell me that before fixing.They said that they had "forgotten" to inform me.I decided there was no point in arguing further as it was of no use.I went there and asked them what the problem was with the laptop,and Jiwani said that he didn't know,he just had his men clear the dust from the laptop.Once I brought the laptop home,it started having the very same problem the next day.I went to them again and told em about it.They asked me to let them keep the laptop again and it might be a bios issue.I went there at the day they asked to collect the laptop and they said that they needed another day to install antivirus and stuff and that there are some extra charges of 3000 rupees for the clean up. My mother called them and had an argument with Iqbal Jivani about the unseen charges as 5200 rupees were already paid for the repair.He agreed to not take the 3000 rupees and asked to pick the laptop the very next day.I went there to pick the laptop up and check it.I noticed it was very very slow so I went to the properties tab and it was written that it had 1 gb ram.I was very shocked at this as the laptop had 3gb ram.I told him that and he flatly denied that the laptop had 3gb ram.I showed him the online specs of my model but he remained stuckup on his argument that the laptop had 1 gb ram from the start.I asked him to open the back of the laptop for the ram slots and there were 2 slots for ram which were both with a 2gb and 1 gb ram,but the 2gb ram was missing.He lied straight to my face that the laptop had 1gb ram from the start and refused to listen to me.I got out of there out of disgust that this 5 time namazi person turned out to be such a deceitful thief and can lie so confidently.
I dnt have any written proof with me that the laptop had 3gb ram before so I cant take action against them.However,I would like you all to consider my experience as a warning next time you give something for repair.Please give your gadget to an official repair store,not some awaain looteray like this !@#$%^& Iqbal Jewani and his fraud computer shop.I respected the guy so much,but I have lost respect in my heart.This sort of fraud happens everywhere in Pakistan,but this is the first experience which truly upset me.I don't wish to bad mouth anyone but all I want is that my experience doesn't happen with anyone else.
Another update:The laptop started showing the same problem once again and yesterday when we went to him he refused to fix it again.The laptop didn't even work for 2 days and he is blaming my sister for using it wrongly?My mother asked him to give the money back and he flatly refused.That smug had the courtesy to pretend to talk on his phone while my mother was asking him to either fix it or return the money.Iam planning on dragging him to consumer court.