I have a Shiro modem, last night when I pressed its power button , it didn't turned on. After plugging its adapter to do different power socket s, I realized problem is with my modem not with socket.
I am still under 12 months contract , so can you guyz plz describe me that what is the procedure of replacement of modem ?
Should I call 1236 or go to my exchange ?
Plz advise my fastest approach to replace the modem and will I get Shiro or any other modem ?