Remote connection error evdo

ive had the device for two months (usb) it worked fine the first month now everytime i try to connect it it says the remote computer did not respond i took my laptop and device to a oss and the first time the guy lied to me and told me that its not working today cuz its cyber crime awareness day that was 2 weeks ago now i took it again they couldnt fix it has anyone else had this problem

Did you try to connect in some other area?. If it still gives that error, then its probably some messed up settings on your pc. Reinstall and then install the modem software again or check the settings.

Though it could be a BTS problem on PTCL's side. Won't be the first time.