I was reading an interview of Naveed Saeed, SEVP Commercial, Pakistan Telecommunications (PTCL), and came across something interesting:
"Question: Is voice the largest part of your business?
Naveed Saeed: About 40% of the revenue still comes from the voice business, although in the past few years, because of the convenience factor there has been a strong migration towards mobile phones.
For our voice business, we are focusing on small offices, SMEs, the corporate and business market. For individual home users there has been a migration from voice to data.
Data is becoming a bigger product than voice not only for our business but also globally. In terms of broadband, we have grown by more than 100% every year. We already have a great brand called Evo and soon you will see something even better, which will give speeds of over 20 to 30 MB and the ability to download high definition movies and carry out video conferencing, among other things.
Another funny thing in the interview:
"Question: Has PTCL changed as an organization?
Naveed Saeed: There has been tremendous change compared to the way this organization used to work. We have re-designated people; for example the lineman is now called the customer service representative (CSR). "
Really? I didn't know that linemen's were called CSR's now...
Full Interview at ProPakistani.pk: