Ptcl upgrade issue?

Asalam o alikum,yaro mene 17 june ko 1236 pe call kar k kaha tha k mera package 4mb kar dain magar ab 1july ho gai hain,in logo nay kuch nai kia,kuch din pehle complaint karwai thi to unho nay kaha tha k 48 hours me ho gai ga,phir bi nai hua,dobara call ki to unho nay phir kaha k 48-72 hours may ho ga magar nai hua,kia karu,koi bata do yar

Goto telephone exchange center

Yes go to your relevent exchange and be vigilant about it.