Ptcl telephone and dsl down in i-10


#1

Hi
Is there any maintenance activity going on in i-10 ptcl?

No phone no dsl.
I did receive a call yesterday of maontainance but that mention till evening yesterday… However still today not working.

It’s not working since Friday night.
How can I dial 1218 from my cell phone to launch a complaint.

Regards


#2

05-1218-1218

It’s easier to send SMS to above number. Send “Help” to above number to get instructions.
Formatt: CMP[space][your landline phone number][space][complaint code]

For example:
CMP 051123456789 BB
BB means broadband

They may SMS you back to get more information like send 1,2,3 about different options for complaint etc. Then finally, they’ll SMS you with complaint number when your complaint is registered.