PTCL Smart TV app for Android is not working since 2-3 days. I get error message: "Error playing stream, please check network and try again!". I didn't change any settings. Furthermore, Google Play still not working on PTCL. I need to use VPN every time I have to open Google Play. Please confirm if anybody else facing the same issues? Sent from my Nexus 5 using Tapatalk Pro.
yes I am also facing this problem after updating software but I found solution.
open PTCL smart application then scroll to setting
click the setting and under setting
by default the "Device is connected by wire is" "Off"
you must click and :On" it
and belive me it will work.