PTCL modem not showing line stats!

The area under the Server is supposed to show all the relevant line stats, it stopped showing those stats since past a month and i only get a blank page and since then im getting speed issues. Can someone confirm if my modem has gone haywire?

Thanks

Not sure but if you know your modem’s configuration settings, you can try hard resetting it to see if it restores normal operation.

i think ther is a bug in your modem setting
try resetting it