From last two weeks my connection had become VERY unstable. The DSL guy probably messed up my pairs.. I had asked him to change them because my SNR value used to be at 6-7dB. He probably changed the pairs or did something else, and it increased to 8-10dB. BUT, it had opposite effect on my connection. At first, it wouldn't even sync with DSLAM (unstable DSL light), and when it did, it would sync at 32kbps to 400kbps downstream !! I'm on a 1mbit connection.
Now, half of the week, the DSL works JUST FINE. It syncs at 1024kbps, and I get around 100KBps download speeds. But rest of the days, it remains unstable - DSL light wouldn't get stable - downstream rate even lower than 56k dialup.. FRUSTRATION!
I tried to lodge complaint on 1218, but he gave me the excuse that some up gradation is being in North. Four days passed, no use. Called again yesterday, and they lodged the complaint & gave me complaint no.
I got a call from exchange today, and he was giving me the excuse of "rain", that its all because of rain and there is some fault at our end. Bullsh*t. It only rained yesterday. My problem is since TWO WEEKS!
He asked me to press 1 if I get a call (i.e mark it as resolved). I said no, first resolve the issue then I will... He said fine.. After around 4 hours, my phone rang just once (short ring) , and then immediately after I received confirmation SMS on my cell that your complaint no. XX has been RESOLVED!
OK guys anyone of you experienced this attitude before? If my connection gets unstable again & syncs at that speed even once - I'm gonna complaint directly to PTA and have their ***** kicked hard :X
& Any idea why the low sync rate?! My line is NEW with no joints. When it is behaving strange , I also get noise in line. But it automatically disappears when its working fine :/