Pak Servers-Win a free iPod Shuffle! (update)

UPDATE: 10/11/2010

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Pak Servers Facebook Page

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UPDATE: 26/10/2010

Feel the need for more storage? greater bandwidth? but a tight budget is holding you back?

Pak Servers introduces new revised packages carefully tailored from YOUR valuable feedback, reviews and suggestions, offering the same great Pak Servers experience! at a reduced price!!

So what are you waiting for? Grab yours today!

For a complete list of premium web hosting and reseller hosting features please visit:

http://www.pakservers.com/premium-web-hosting-pakistan/

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Please feel free to correct me or add information/experiences you deem necessary to be brought to light.

Fellow web hosts and individuals are welcome to pitch in.

[h]Pakistani Web hosts-Why the tainted image?[/h]

I would like to make a genuine attempt to resuscitate the image that Pakistani webhosts have lost over the years highlighting problem areas for both the web hosting providers and consumers. Local web hosting companies have managed to shatter the trust of their customers, ruin their own reputation as well as trample upon the image of others in business. As a downside people have resorted to relying on foreign hosts and abstain from using local ones.

But one might question, what are the factors that lead to such a derogatory status?

The customer is always right

The answer I believe is simple. Even before going into the technical details of the hardware employed, I would like to point out an important skill that local webhosts lack; that is adequate support and customer care. I believe that customers are not treated properly, queries are not handled properly, and an arrogant and carefree attitude signals the customer to look elsewhere for someone who doesn't think that he is doing everyone a favor offering such services.

A few companies don't honor the needs of their customers, don't provide proper support and incase of a problem tend to take days of valuable time to resolve the issue, still the solution cannot be fully guaranteed. This leaves the customer at the mercy of the company. Such inflexibility and lack of responsibility is not tolerable in today's world, where productivity and efficiency are deemed as the tools of the trade.

A cooperative and friendly attitude, if adopted, would work wonders enabling customers to forge a relationship with the company and foster a sense of loyalty. Customers always rely on companies that take care of them, keep their needs as their first priority and provide effective and timely support. It is the duty of the company to notify its customers prior to scheduled maintenance downtimes or any other issues that may arise. And lastly the web host should be fair and honest; no compromise should be made on these grounds.

[h]No looking back[/h]

A web host acts as a back bone for its clients, providing them with web space for their website, thereby storing valuable data and make it available globally. The problem with most Pakistani web hosts is that they do not provide you with backups. In case of data loss the company cannot be held liable in any sort of way. This means doom for the client. He might lose hundreds of blog followers or important business clients, if a server crash occurs. Years of hard work can go down the drain without any justification or compensation. This can indeed be classified as one of the nightmares of using a local host, and most people after going through this terrible ordeal have been disheartened and switched to foreign hosts.

Indeed no one can guarantee complete reliability of a machine, that stores all the information but preemptive steps can be taken to prevent such a terrible scenario to occur. Web hosts should invest in acquiring state of the art equipment to provide its users with the facility of backups. In case of data loss the company should be able to rectify the situation with periodical backups, saving themselves and their clients a lot of inconvenience.

[h]Out of space plans[/h]

Most companies try to copy foreign hosts in an attempt to offer lucrative packages. An example of such a package would be "unlimited space" "unlimited bandwidth" and practically unlimited everything for a mouth watering price!

What is actually happening in the background is that the company is plying the tactics of over selling. Advertising services that are physically not present! This works as long the clientele stays to a meager number. Why? Because everyone doesn't attempt to fill up as much data as they can or use a lot of bandwidth. But as the clients start to accumulate and begin to generate traffic such as online shopping websites or blogs, the servers of such company comes under strain, causing the whole server to crash or the company decides to suddenly terminate high load websites without notice. This causes a lot of inconvenience for such website again generating a bias against local hosts.

To err is Human, but overlooking it is…..

Spelling mistakes are common amongst Pakistani web hosts, you open up a nice looking website offering you a variety of hosting plans but once you start reading the content on the homepage, it makes no sense! The reason behind that is that the content is littered with countless grammatical and spelling errors. This really leaves a bad impression upon the visitor aka potential consumer. Webhosts offering SEO and web design services should take note of this especially! Why would somebody avail their services for content management when they cannot write a proper paragraph! Care and time needs to be put in while presenting your company to the market, as this shows how well established the company is! Not merely a bunch of technical people working as a team. This also helps in effective communication cutting down on time to resolve problems and answer user queries.

On this note I would like to divert your attention towards Pak Servers, a local web hosting company that has attempted to take note of all the afore mentioned issues and attempts to remedy and regain the lost glory of Pakistani Web hosting.

[h]About Pak Servers[/h]

It may sound surprising that majority of the big companies in the web hosting business usually do not spend much time, money or effort to provide the quality and security a website requires. By overselling their resources, such companies attract the consumer with hosting packages that offer astounding services and features at very low prices. The consumer therefore tends to overlook other important factors, usually undisclosed by such companies, joins the insecure and unprotected environment. Unlike such companies, we at Pak Servers focus on selling the resources we have, you are given what you are told, yet keeping affordability in mind.

[h]Our Aim[/h]

We at Pak Servers aim to provide our clients with a superior managed hosting environment through customer service, innovative network design, a unique suite of services, and the latest technological advances in server hardware. A managed hosting environment that not only supports our clients at all levels, but also provides them with a true value for money. Through the use of the latest advances in server‐grade hardware, we ensure that we can meet the growing needs of the hosting industry today and in the future.

Our servers are based in the US where data security made the first priority, so rest assured while we create daily backups of your data in case of any unforeseen scenario. As a Pakistani company Pak Servers is able to understand the needs of Pakistani consumers and provide them with appropriate support and cater to the flexible needs.

We hope to work with you side by side and make your experience with us cherish able. To further improve our services, please provide us with your valuable suggestions, feedback and past experiences, on our facebook page http://www.facebook.com/PakServers

We will make sure each opinion is taken seriously.

[quote=", post:, topic:"]
Hey everyone!

Wishing you all a very happy Independence Day :)...

Here is a little something to sweeten your day!! ;)

[/quote]

EXPIRED

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Pak Servers-Reviews

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Too Expensive , Too Little Storage , Too Little Bandwidth

Are you talking about local web hosting in general or specifically Pak Servers?

Just looked at your plans & I have to agree with shoxee

In reply to your concern over the plans being expensive, I would like

to ask whether you would be willing to compromise the quality of

service and support just to get a cheap hosting plan for your valuable

website? Those who are offering lucrative plans for a nominal price

overlook the care that your website needs. We have had numerous people

sharing their bitter experiences, expressing their dismay over poor

service due to the negligence by their web host.

Secondly just to get a rough idea, what in your opinion would be a

suitable plan in the same price, that you would consider?

A few facts to consider

1. We refrain from overselling our resources, in order to maintain the

service quality;

2. We offer 24/7 friendly customer support just for our customers' satisfaction;

3. We do not use desktop-grade cheap hardware just to maintain

reliability and uptime;

4. We maintain daily, weekly and monthly backups for all the accounts

which costs us valuable server resources and money;

5. We have set up our servers with disk arrays in RAID-10

configuration to maintain data redundancy. Even if a drive fails there

are others to keep the server running and that in turn avoids

unnecessary downtime.

Forget the expensive part but as shoxee said too too Little storage, too little bandwidth

We do offer bigger hosting plans for greater space and bandwidth needs.

You just need to drop an email to the sales department for a quote.

Bronze plan = 2 GB transfer limit , for $1 / Month , thats too expensive , i am using 3ix.org for one of my website they charge $1 / month and my daily usage is like 600-800 MB / day :D

Bronze plan is specifically for clients who do not need a domain name. For $2/month we are offering a free domain name with 5 GB transfer limit so effectively around $1/month for the hosting part.

Ideally a $400/m server has around 400 GB of usable disk space (in RAID-10 Configuration) and around 4000 GB transfer limit. If you make 100 GB chunks out of the bandwidth, you get 40 accounts. As you are getting 100 GB bandwidth for $1/m (from whatever web host it may be), is their cost $40/m? Is it possible that you could get a server for $40/m? That's just the simple calculation with ONLY the server cost in consideration, in actual there is much more to add to your cost.

A few common questions:

How they are offering it?

The answer is simple: overselling. They are selling way too much than the actual resources they have.

But what effect it has on your website when you are getting 100 GB data transfer?

To cover their cost they have to put on more and more clients on the server which in turn causes the server to overload. Your website is left with very less CPU and Memory resources than it should actually have and this leads to your website being inaccessible or too slow to load. If you try a cheap and an expensive web host both with the same content and scripts on your website, you will see the difference.

If you are still not satisfied just purchase an "Unlimited Bandwidth" package from them and try using a terabyte of bandwidth. They will surely suspend your account before you will consume 200 GB!

What about security and privacy of data and customer information?

If some petty vindictive government department head or politician in power asks you to close a site or reveal data or customer details, you will have to oblige them being a Pakistani company (even if your servers are off shore).

The problem exists abroad too but not on the scale at which it is prevalent in Pakistan.

[quote=", post:, topic:"]

Bronze plan is specifically for clients who do not need a domain name. For $2/month we are offering a free domain name with 5 GB transfer limit so effectively around $1/month for the hosting part.

Ideally a $400/m server has around 400 GB of usable disk space (in RAID-10 Configuration) and around 4000 GB transfer limit. If you make 100 GB chunks out of the bandwidth, you get 40 accounts. As you are getting 100 GB bandwidth for $1/m (from whatever web host it may be), is their cost $40/m? Is it possible that you could get a server for $40/m? That’s just the simple calculation with ONLY the server cost in consideration, in actual there is much more to add to your cost.

A few common questions:

How they are offering it?

The answer is simple: overselling. They are selling way too much than the actual resources they have.

But what effect it has on your website when you are getting 100 GB data transfer?

To cover their cost they have to put on more and more clients on the server which in turn causes the server to overload. Your website is left with very less CPU and Memory resources than it should actually have and this leads to your website being inaccessible or too slow to load. If you try a cheap and an expensive web host both with the same content and scripts on your website, you will see the difference.

If you are still not satisfied just purchase an “Unlimited Bandwidth” package from them and try using a terabyte of bandwidth. They will surely suspend your account before you will consume 200 GB!

[/quote]

Nice division in calculation…

For me, it’s not been only a price difference.

when you are comparing with price factor then do not make it differentiate between local and foreign providers.

I check for prices only seeing the Hosting Provider rather than checking out where the Provider does exist…

The first reason, for not choosing the Local Pakistani provider, is mostly the reliability and security of your data. Also Considering the factors listed by Asad above, they are actually questionable that what the measures you have for your customers to avoid such an interference.

This is actually a trust A company develop for their customers, by whatever means, that leads them to get more reputation and even more customers.

I do believe that you might be the one of them hoping for this trend to be changed and even trying your self hard to get this fixed. But I believe more in the saying "Developing a trust is very easy, but Gaining a lost trust is very difficult."

This is beyond. You know, In UK, they even can be afraid of getting sued by any of their customers for any little loss or information leakage… Can the local providers have any idea of getting sued by their Pakistani customers for any reason? NO! because they know that in Pakistan they all just have got immunity of all this…

This is pretty huge supposition, I think so. And we are all like this so no Question on it…

You just can answer in favor of the high authoritative interference issue above…

Thank you KA for providing a deeper insight on the problems faced while using a local web host. As a reply to concerns voiced by Asad and KA I would like to mention a few particulars about Pak Servers:

Security and Privacy of Customer Information

As far as the personal information of our clients is concerned, we do not disclose the data as a favor to any person whether it be a politician or a government department head. Furthermore, your information is completely concealed from our support and sales staff with access limited to only the higher authorities of our. This shunts any possibility of data leakage through a company employee who could otherwise fetch your data and pass it on to others. We know there are a few companies which sell your private information to third parties but we, on the other hand, strictly care for your privacy and you can safely rely on us.

Security and Privacy of Data

We do not, in any case, offer your data stored on our servers to third parties. The only way it is accessible is if you decide to make it publically available on your website. We have our own servers and do not resell space purchased from another hosting company, which means that your data is not visible to anyone else. There are companies out there who purchase a reseller account and set up their business, but their parent company can always access their customer's data - which is not the case with us. Your data is our data and we make sure no one else can have an eye on it.

In what cases is the Customer Information disclosed?

In the event we are approached by a legal regulatory authority through a proper channel with a valid proof of law infringement by the customer, only then we disclose a customer's information. For that matter, any company in the world is obliged to disclose customer details if asked by a legal authority having valid proof of a customer being guilty. We do not go off the law but we do visualize ourselves in your scenario, in an attempt to derive a favorable solution.

What worse can be done with customer's data?

As our servers are in the United States, we are only bound to modify customer data (according to US laws) to comply with DMCA, an authority that caters for copyright infringement. In the case a customer is violating the copyright laws and DMCA is notified about it by the copyright owner, DMCA sends us a notice to remove the illegal content. As the notice is received, we disable public access to the illegal material and the customer is notified that he should remove it at the earliest and refrain from doing so again in future. We do obey the laws but with prior notification to the customer. We know it hurts when a company just terminates your website without any warning but we are not just a company. We have a family that consists of our staff and our customers and we care for our family.

Reliability of Data / Data availability

This is really a point of concern for many experienced customers and we have heard many stories of customer websites being deleted where the web host is unable to recover the data. Unfortunately to offer low cost services the web hosts are using unjust means to cut down their costs. One of them is the lack of data redundancy and backup and once the original data is lost, the customer and the web host both have no way out. At Pak Servers, as mentioned in the posts above, we have an array of disks set up in RAID-10 configuration where your data is mirrored on to multiple hard disks. Even if a few disks fail your data is always safe. Failing of a single disk is rare but we can bear multiple disk failures. To top that up, we take daily account backups (for each individual account) and the customer can restore a daily, weekly or monthly backup with a single click through his control panel.

Fear of getting sued: Can the quality of a company be improved?

There are many laws regarding different matters in life which keep you on the right path, self motivation is something that helps you avoid going astray rarely demanding you to retrace your steps. Same is the case with a company; when the company itself doesn't care for its customers, people attempt to satiate their rights by other means. Unfortunately in Pakistan such means don’t work and the companies on the other hand are not motivated enough to care for their customers. But at Pak Servers we believe that a business is nothing without its customers and if we won't care for our customers they won't care for us.

We do believe that by providing quality services we can bring a change. But why don’t we attain worldwide trust of consumers?

The reason is that, we haven't worked towards nourishing a trustworthy environment for our local people. Here at Pak Servers we do hope to inculcate a feeling of trust and ownership in our customers.

When we as consumers start trusting our local companies, our local companies would attain global acceptance as a derivative.

Please help us improve Pak Servers!

We strongly advocate development of technology, infrastructure and its awareness in Pakistan therefore we are proud to be a sponsor of TEDxLahore.

Requesting comments, suggestions & feedback.

As a Pakistani what would you expect from a hosting company?

Follow us on facebook:

http://www.facebook.com/PakServers

Discussion: comments, suggestions & feedback

http://www.facebook.com/topic.php?uid=118062920551&topic=15459

umar.. plz answer some of my questions.. I am sick of my pakistani host and am thinking of changing it..

-do you provide script support? such as a joomla error or wordpress error.. and the client does not know how to fix it?

-Do upi provide support when the mysql database is broken?

-do you provide supprt when the clients site has been infected by malware or any virus?

or are all of your answers to the above questions:

"We dont provide support for that.. Fix it yourself"

coz this is the answer taht I keep getting from my !@#$ host.. and ive been with them for more tahn 3 years :/

[quote=", post:, topic:"]

umar… plz answer some of my questions… I am sick of my pakistani host and am thinking of changing it…

-do you provide script support? such as a joomla error or wordpress error… and the client does not know how to fix it?

-Do upi provide support when the mysql database is broken?

-do you provide supprt when the clients site has been infected by malware or any virus?

or are all of your answers to the above questions:

"We dont provide support for that… Fix it yourself"

coz this is the answer taht I keep getting from my !@#$ host… and ive been with them for more tahn 3 years :confused:

[/quote]

We do provide support for script errors if the clients need assistance setting it up or are confused what to do. However, major changes and debugging of the script would require a lot of time and effort and web developers are needed instead, to cater to such requests. We do have a team of professional web developers working with us whose services can be rendered to look after your issue if a need arises.

Handling script errors can be a trivial issue because frequent erroneous script changes can be really taxing for a web host, therefore many hosts refrain from providing such services. Our support team would be happy to assist you to the fullest of our capacity but as a backup our web developers are there to help. Same can be applied to mysql databases; we provide support to fix it for you.

Pak Servers constantly monitors servers for all sorts of malware and virus threats, simultaneously maintaining regular daily backups of each client individually which can be restored if need arises. Therefore, you need not to worry about that.

What about our agencies, I think they will be able to extort the info from a Local company.

I need an unlimited storage & bandwidth package, which you don't seem to be providing... If you are kindly email me the details.

[quote=", post:, topic:"]

I need an unlimited storage & bandwidth package, which you don’t seem to be providing… If you are kindly email me the details.
[/quote]

wud you mind telling me for what you need such package?

just curious what biggie project is going on… :P

:P :P Its a secret!...well i just wanna know the pricing of various plans.

Starting a website soon(ish)

[quote=", post:, topic:"]

What about our agencies, I think they will be able to extort the info from a Local company.
[/quote]

Privacy protection has been discussed earlier in the thread. Please refer to that regarding privacy concerns!

[quote=", post:, topic:"]
I need an unlimited storage & bandwidth package, which you don’t seem to be providing… If you are kindly email me the details.
[/quote]

Providing unlimited storage and bandwidth is practically impossible for a host to provide. Pak Servers does not provide unlimited storage and bandwidth package because we refrain from overselling our resources to accrue any unnecessary load on our servers, which leads to downtime and inefficiency.

Hosts that do provide unlimited packages have their own terms and conditions and would soon suspend your account once you start consuming resources. A few mention them in their terms of service while others don’t, which results in a lot of inconvenience and bad publicity once an account is suspended.

As discussed above, please take note of the following:

How are hosts offering unlimited plans?

[quote=", post:, topic:"]

The answer is simple: overselling. They are selling way too much than the actual resources they have.

But what effect it has on your website when you are getting 100 GB data transfer?

To cover their cost they have to put on more and more clients on the server which in turn causes the server to overload. Your website is left with very less CPU and Memory resources than it should actually have and this leads to your website being inaccessible or too slow to load. If you try a cheap and an expensive web host both with the same content and scripts on your website, you will see the difference.

If you are still not satisfied just purchase an “Unlimited Bandwidth” package from them and try using a terabyte of bandwidth. They will surely suspend your account before you will consume 200 GB!

Unlimited Storage offered:

Ideally a $400/m server has around 400 GB of usable disk space (in RAID-10 Configuration) and around 4000 GB transfer limit. If you make 100 GB chunks out of the bandwidth, you get 40 accounts. As you are getting 100 GB bandwidth for $1/m (from whatever web host it may be), is their cost $40/m? Is it possible that you could get a server for $40/m? That’s just the simple calculation with ONLY the server cost in consideration, in actual there is much more to add to your cost.

[/quote]

The question is not that if unlimited hosting packages exist, but do they actually provide unlimited storage and bandwidth? We do not employ clever tactics just to attract customers and disappoint them. Instead we stand up for the products we offer guaranteeing the maximum quality possible. What you see is what you get, no strings attached.

Hope this clears the unlimited storage and bandwidth dilemma!

If you know your requirements then drop an email to sales and we will be happy to quote the best possible price for your requirements.