Have you ever been in situation where you're at the ATM trying to get some cash out but get the error message "Host Link Down"?
It's really frustrating because when that happens, it usually means that your branch/bank's link is down and you can't get cash from ANY ATM until your bank comes back online. This happens to me a lot and I've found that when it does happen, the ATM connected to my bank's branch is also displaying an "out of service" message.
I'd like to know where/how I can lodge a complaint with the State Bank about this. It just drives me crazy that because of these issues, I'm unable to get money out of my own account almost 90% of the time or use the ATM card as a debit card when it happens. I browsed the State Bank's site a while ago only to find that the complaint form on their site was also...you've guessed it...DOWN!
Has anyone had any luck trying to bring this to the attention of those concerned?