Not Sure What Connection am i using from PTCL


Assalam o alaikum…i just got a new dsl connection from ptcl 4mbps but i am not sure if they have really given me a 4mbps or am i using 2mbps line???

here’s the screenshot…please help :slight_smile: thankyou


It’s 1.7Mbps downstream and around 700Kbps upstream.


The stats are showing a 2Mbps connection. You can confirm it by calling there helpline and if they say that you have got 4Mbps connection tell them your down and up streams data.


Call help center and asked your query.


Your downstream SNR is 6.3 dB. It should be higher.

And downstream attenuation is 45 dB. It should be as low as possible.

Launch a complaint for noisy telephone line.


The problem is your SNR are very down may be line quality is very low. talk to exchange ppls i think you have 2mbps but now you getting 1.7mbps