On 26 June Midnight, I deposited 1700 rupee vouchers in my account.
Next morning I called their office that my portal is no accessing. Thy change my password, and the helpline confirmed my balance is 1783/- (THE CSR name was Mariam)
In the evening I tried to login but couldn;t, when I call the helpline they told me my balance is 1263 and i should deposit Rs.500 more to start my service.
I dont have any proof as the cards were thrown and Gods knows where they are right now after the recharge.
I swear on Allah, that I recharged them properly.
Funny thing is after I recharges this new 500.00 card, my internet got started and the balance showed was 382/- last night and today it shows 120 something.
I suggest everyone to pay amount in their offices physically or keep the card for atleast 1 week after recharge.
There is some system error in their account software or Wateen is also involved in Financial Fraud as well now.
Rs. 500 is not a big amount and it is a big amount for lot of people. I am quite sensitive because I earned it not easily.
Welcome to the Era of White Collar Corruption of Multinationals.