Modem keeps Losing Configuration [ZXDSL-831cii]

Hi,

can anyone plz help me regarding this problem?

my modem ZXDSL-831cii keep losing its configuration on every restart (not reboot). It reverts back to the previous configuration which is of, maybe, the previous user of the modem !

I have to reconfigure it with 'Quick Start' everytime I restarts it. Also tried making it with 'WAN' settings.

Kindly help me asap !

Thank You,

M.Abdul Subhan

Try flashing the modem's firmware or better, get the modem replaced with another one from PTCL.

Do you save changes and reboot after configuring the modem?

I have tried to save it then having a reboot.

My Firmware Version is : FwVer:3.11.2.186_TC3086 HwVer:T14.F7_5.0

Can anyone guide me????

Normally, when changes require saving and a restart, it automatically leads you to it. but if it doesn't then you don't have to worry about it.

search for the firmware depending on the your modem's model number on google if you can't find it, you will always have the option to get your modem replaced.