I'll put this in brief,
6-7 months ago I installed a splitter on my PTCL line and everything worked perfect. Router would not reset with any kind of calls and there was no noise in the phonesets either.
BUT until after like 3-4 months, I started getting disconnects all over again, and so the first thing that came into my mind was - "yes it could be the splitter expiring". SO I went to the PTCL office and they gave me a new splitter sealed in its plastic cover, guaranteeing that its NEW.
I replaced the old splitter with this new one but the problem still persisted. Which lead me to the next thought that - if the splitter is okay, then there must be a joint in the MainLine before I put it in the splitter. But I checked the whole line! I traced the it back to the Pole where it came out of that PTCL BOX, with not a single joint! and now I'm wondering - What else is there that might be causing this?!
Also, recently they changed the whole Underground line and installed a new DP or DiP something, that box. Yet the problem persists..when someone calls, before anyone even picks the phone up, the Modem disconnects and when the phone is picked up/put back, that too causes the Modem to disconnect/restart.
I have changed routers, used Multiple splitters for someone told me that might work, which did not. Used Electronic Splitters..some say the line must be Noisy, which is incorrect, there is not a single spike in the phone, its crystal clear + as i mentioned, a whole new line is installed. I have also replaced my whole internal wiring, still no fk*** luck...pity
I cannot describe what agony this issue has caused for over 4 months now, and the PTCL staff? PTCL LINE support says its a DSL issue, and the DSL Staff says its a LINE issue. I am bound to fixing this on my own...so please help me out...
As a gamer I'm sure you realize how painful it is when you get a router reset during a game, specially in clanwars and serious matches etc. Hours of entertainment turns into hours of agony and a waste of time completely.
PLEASE HELP ME FIX THIS #$%#!