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Maxcom told me recently that the Misri Shah exchange doesn’t have enough backend bandwidth coming to it, and ever since the PTCL takeover they haven’t upgraded it yet. Hence this exchange doesn’t support higher speeds like 4mbs…
I doubt PTCL would worry too much about bandwidth. They probably figure long as there is some bandwidth who cares if it’s not what it needs to be…
Same is the case for DHA Phase 1 exchange, which I believe servers Phase 1 / Phase 2 / Phase 2 ext ( and probably other exchanges too) . My 2mpbs connections is still not upgraded to 4mbps and after few complains they simply said they just can’t do it because they don’t have the bandwidth to give, atleast until 15 Dec , not sure what will happen then, I doubt the stupid people gona buy / deliver any more bandwidths to these exchanges any time soon.
They are refusing all new connections of higher values as well. I can continue to rant on their stupid business procedures , but will keep it short saying that they suck big time.
The guy who came to handle the complain at my home, called his seniors from my home , and they were suggesting him on phone ‘client ko topi kara do’ , the guy himself appeared a reasonable person and was cursing the management as much as I was. If I knew the PTA or Competition Commission would have done something, then I would have complained to them, but feeling that there will be no result so not wasting my energy there either.