Yes Nayatel did go down though I am curious as to what went wrong ... know that PPPoE was showing disconnection for a while before service was restored! The support staff just gave a "Check Now" response rather than explain the situation ... maybe all your credit/debit card info was stolen ... who knows!!!
Being a recent customer, I have only now begun to look at their network ... though GPON has its own drawbacks ... but the way they have configured their network with locked-down routers is not for power users ... charging for standard features like (Custom) DNS Servers, USB access, 'real' IP address, etc...
I also don't like their support staff/admins snooping around the router!
Also, they don't educate their staff to inform customers about securing the router at time of installation by changing the default password(s). I had already informed them of this on 25th March, 2016 but it's still not fixed! Looking at the logs of some users with default password(s), you can see login attempts from all sorts of different IPs creating useless traffic on the network! Though this is valid inside the (private) IP pool of nayatel and the IP is logged in the User Log but it exposes critical/personal data.
In order to change the password:
- Login to the router via it's IP ... most likely 192.168.100.1 ... with the default user "root" and password "admin" without quotes! You'll be prompted to change the password ... do so!
- Open command prompt and telnet into the router (if you don't have telnet client installed in windows, you'll either need to add it via Add/Remove Windows Features or use another client such as PuTTY) via:
You'll be prompted for username and password ... defaults being "root" and "admin" without quotes (note that even after changing password in GUI, the CLI password doesn't change)
then use the command:
set userpasswd root
and change it by following the prompts!
Use quit command to exit!
Note: There are many commands (mostly harmless) available at the CLI of router! If you mess with them, you alone shall be responsible for your actions!