Connection subscribed on first July and payed on 2nd July. Everything is
complete including line processing. But dsl modem is not received yet.
And i am dragged by their CSR. Iam fed by their lies.
Like on saturday they said we have send your modem
today and on Monday you will receive it. Now on Monday(13 July)
they said it will be done today and they will send a installation team
with a modem. No one is here today.
This not only thing.
I am being dragged by them everyday a since my payment. Each CSR comes up with his own lame story and promise a new time frame.
It look like there complete lack of communication between igher officials and CSR.
If they are doing this to a new subsciber then i have got complete image
how I will treated on later complain after using DSL.
They claim to be one of best ISp in providing DSL then, Why is this ?
Well Iam going for letter to Editor(the new and Dawn) make them pay for they had done to all of us.
I had made my mind for Ptcl.