Internet not working on PPPOE


#1

Broadband: PTCL 4 MB

Modem : PTCL AN1020-16T

I have a strange problem, i am not being able to connect to the internet over pppoE protocol, however if i select Bridging, it works perfectly fine ( as it is right now ), i am pretty much sure i am entering my authentication information correctly while setting up my modem as PPP over Ethernet (PPPoE).

Any help would be appreciated.


#2

[quote=", post:, topic:"]

Broadband: PTCL 4 MB

Modem : PTCL AN1020-16T

I have a strange problem, i am not being able to connect to the internet over pppoE protocol, however if i select Bridging, it works perfectly fine ( as it is right now ), i am pretty much sure i am entering my authentication information correctly while setting up my modem as PPP over Ethernet (PPPoE).

Any help would be appreciated.

[/quote]

Try resetting to factory default and then make new profile.


#3

[quote=", post:, topic:"]

Try resetting to factory default and then make new profile.

[/quote]

Ya done that, didn’t help, tried reseting so many times.


#4

could be back end issue , i have same modem and my internet light is red since strike even with correct settings it does not go green.