Info About New WiFi Modem

My ptcl wifi modem Kasda 5815 is not working fine for me. i want to change my wifi modem with any other company's modem. Are there any charges for this ? one more thing i want to confirm that i will get new wifi modem right? or in used condition (2nd Hand)?

well i recently bought a new modem from their exchange that is of fiberhome AN1020-25 and it is working fine uptill now and i think its the best one they have got..

rafay12 did they charge u for this ? if yes then how much ?

yes they do charge for the wifi modem.Those charges will come along the bill Rs 700 once and Rs 100 for one year