How to get my PTCL DUMBTV terminated?

Its been 3 months i am suffering from this DUMBTV and now wanna quit (Only IPTV), What's the procedure?

# Can it be done on phone?

# Do i have to visit Area Exchange (If yes, Ask for What person/deptt?)

# Do i have to visit Egerton Road Lahore Office?

Anyone having experience of termination ?

yes i do have..you have to go for the third option as only Egerton Road Office deals with IPTV relating matters :S

just go to ptcl one stop shop with box and disconnect it

At last managed to throw this thing out of my house :P , The OneStop Shop idea works!