Hello, ive been visiting this forum for a while now, i am using dsl 1 mb package for more than 1 year now, i used to get 4000 downstream rate and 1024 upstream rate, now i know that 1 mb don't allow such dl/ up speed, but my problem is that since i complained ptcl about my line dropping the noise margin ( that was actually my modem fault ), they did something and now my line downsteam rate is 1000 and upstream rate is 248, due to this i am not able to do multitasking e.g when i play online games @ garena while downloading something through download manager or torrent, my pings go to 2000+ which is frustrating tbh, this hasn't happened before ever just after my line got analyzed by ptcl guys.
My speedtest used to show 0.88-0.92 mb Download and 0.4 - 0.5 Upload but now i am getting a fixed speed of 0.88 mb Dl and 0.20 mb Us, i am not able to make PTCl guys understand this problem, they say you are getting exact stats for 1 mb line ( which is quite true ) but my prob is that i used to get better Dl/ US before due to which i wasnt facing any problems with multi tasking like playing games, downloading, messengers, but now its impossible for me.
My modem : ZTE
My Package = 1 Mb
Line Up Time Duration 00:00:07:41 System Up Time 00:00:08:21
Line Downstream Rate 1021 Line Upstream Rate 248
Latency Type Fast Line Coding Trellis On
Noise Margin 31.3 Line Attenuation 28.5
Output power 11.6 Attainable Line Rate 13356
Line Up Count 1 Status No Defect
P.S if you had trouble reading my long paragraph, i am sorry not much used to write in paragraphs
Edit : k divided in 2 paragraphs
Pings without Downloads on :
Ping With Downloads on :