It looks like you are on a copper line. That would explain,
not only the low SNR, but also the low Power, high atten-
uation and errors.
But what copper line is not responsible for, is the fact
that you have been downgraded to 2MB. Your "Down-
stream Rate" is 1965 Kbps. This should be 4096 Kbps.
Your "Upstream Rate" is 415 Kbps. That should be
1020 Kbps. So you have much bigger fish to fry then
SNR or error bits.
PTCL is making you their Maternal Uncle.
Sheikh 'MamouN Jaan' Chilli