DSL FiberHome AN1020-25 modem configuration

AOA. can somebody please tell me how to configure fiberhome wireless modem model no. AN1020-25U? I have been calling help line since morning but they are saying that our system is upgrading. Thanks in advance.

Most probably you don't need to configure it since your are saying that PTCL customer support is saying that this issue is from their side. But just in case. you can find what you need here

I have reset my this model of modem couple of time and each time it took the settings itself.

Thanks

Thanks. It is working now after setting.