I am not arguing that Cyber Net is on the verge of collapse; it is well known that Cyber has significant market share in the business segments and that for the large part, is still their bread and butter. What I am arguing however, is that Cyber has missed the boat with respect to residential DSL.
Simply stated, those who *really* wanted residential DSL / Broadband services have already jumped on board with one of the other providers and are unlikely jump ship again.
That being said, Cyber still has a significant advantage in the sense that they have a (somewhat) captive user base in their dial up subscribers, which they can hopefully "up-sell" their DSL services too. CyberNet also has the added advantage of nation-wide presence, better-than-average reputation and significant retail presence.
It remains to be seen however, if they are able to turn around their residential DSL / Broadband services portfolio. I *know* for a fact, that the management of CyberNet is very *concerned* with their current market position. I just have yet to see any sign of life from them.
@zeeshan: you need to contact Maxcom (as I stated in the Maxcom thread) and try to resolve your problem from there. Last I checked, you weren't being help captive by Maxcom, so go ahead and leverage your right as a discerning consumer and change your provider if they are unable to resolve the issue to *your* satisfaction.