I have been using PTCL DSL for one year now. Since day one I am facing this problem that I can not download the attachments from any Hotmail account. The downloading speed is very low in bytes/sec and I can't even ping www.hotmail.com from my laptop. Tracerout also fails for www.hotmail.com. I have the Huawei modem and Linksys wireless router. I have 5 PCs/laptops at home and this problem is faced on all of them. I have even tried it without the wireless router by connecting my laptop directly to the modem but the problem still persists. PTCL support is unable to help me out. I have even emailed their GM and spoken to him on phone but he is unable to resolve my problem yet. Please note that I have no issue with any other website nor downloading from any other website. Its just the hotmail. Browsing on hotmail is also ok but the downloading sucks.
I am attaching few snapshots to help you understand my problem. I will be glad if someone can help me out.
Check the downloading speed here:
Check the ping response from www.hotmail.com:
Check the traceroute for www.hotmail.com: