[quote=", post:9, topic:14690"]
That means somebody reset your passwords. Press and hold the little reset button on the modem for a few settings and configure it accordingly, don’t forget to change admin password to something else other than admin.
Well… I know that was an alternative, but I wanted to ditch the modem anyway. Thing is - I’m the only one in the house who knows the password… so I wonder who (or how) changed it. I know there’s a setting in the modem for remote controlling the settings (Echolife 510a) so - MAYBE (major speculative thinking) PTCL had done something on their backend? Eitherway, good luck to them now - cause I changed it
[quote=“zorro, post:10, topic:14690”]
I don’t know what is the source of your knowledge about PTCL modems. But, The guy from PTCL came by for solve the problem. He did check installed modem by reseting and rebooting. Same problem was there.
Then, he replaced the installed modem with the other one he brought with himself. It worked just fine.
DO YOU STILL THINK THAT MODEM WAS NOT AT FAULT?
Perhaps. But a usual reset does the trick. Make sure you save the backup config first before resetting… or sift through these threads carefully so that you know how to restore the modem settings.